Last updated: [July 1, 2026 — update on publish].
Solmino Labs LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and place an order.
1. Information We Collect
Personal information
When you create an account, place an order, or contact us, we may collect:
- Name
- Email address
- Research organization or institution, and your role
- Billing and shipping address
- Order details and research-use attestations
- Payment-related information (see Section 3)
Automatically collected information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
- Referring website addresses
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates, confirmations, and invoices
- Maintain your account and research-use records
- Provide customer support
- Improve website performance and security
- Prevent fraud and misuse
- Comply with legal obligations
We do not sell, rent, or trade your personal information.
3. Payment Processing & Security
Orders are paid by bank transfer (ACH) against an invoice we send after you order. We do not collect or store credit card numbers on this website. Bank-transfer details are handled through our invoicing and banking providers.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies necessary for core functions such as your cart, login session, and site security. You can disable cookies through your browser settings, though some features may not work correctly without them.
5. Third-Party Services
We share limited information only with trusted providers necessary to operate our business, including:
- Web hosting provider
- Email service provider
- Shipping carriers
- Banking and invoicing providers
These providers receive only the information necessary to perform their services, and only where required to operate or as required by law.
6. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information, order records, and research-use attestation records only as long as necessary to:
- Fulfill and support orders
- Maintain required business, tax, and compliance records
- Resolve disputes
- Enforce our policies and meet legal requirements
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion of your personal data, where legally permitted
To exercise these rights, contact us at info@solminolabs.com
9. Children’s Privacy
This website is intended for research professionals and is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take appropriate steps to remove it.
10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of the site after an update constitutes acceptance of the revised policy.
11. Contact Information
If you have questions about this Privacy Policy, please contact us:
Solmino Labs LLC
Email: info@solminolabs.com
929 N Val Vista Dr, Ste 109 #1476, Gilbert, AZ 85234